You can get started with victoria mobile by following these easy steps:

• Insert your victoria mobile SIM card into your mobile and switch it on

• Enter your pin number as written on your sim card

• Top-up your victoria mobile

• You can now make and receive calls and SMS from your victoria mobile

Help

If your mobile phone is locked it may show one of the following messages when you insert your victoria mobile SIM: 'Invalid SIM' or 'Insert SIM'. Unlocking your mobile phone is easy ­ simply call our Customer Services team for advice.

•You can buy victoria mobile top-up vouchers from your local retailer or online at www.victoria mobile.cz. The voucher will show a PIN either printed on it or underneath a scratch panel.

To top up your balance using your victoria mobile in the Czech Republic, either:

•Enter 4488 and follow the instructions.

You can top-up your victoria mobile credit from another phone, or while you are abroad:

•Dial +420 228881611 and follow the instructions.

You can check your balance at anytime.

To check your balance using your victoria mobile in the Czech Republic, either:

•Dial 4488 and listen to your balance

To check your balance while you are abroad

•Dial +420 228881611 and follow the instructions.

Your victoria mobile Voicemail service has been automatically activated. Using your victoria mobile Voicemail you can:

•Listen to messages left for you

•Record a welcome message to enable callers to recognise you

•Personalise your voicemail settings

•Select your preferred language

•Set your voicemail access code to access voicemail from other phones.

•To access your voicemail from your victoria mobile in Czech Republic

•Dial 3388

You can check your voicemail from another phone in Czech Republic or when abroad. Simply use your victoria mobile to call the voicemail menu and follow the instructions to set up a voicemail access code.

• Наберите +420 228881611

• Follow the instructions to enter your victoria mobile number.

Follow the instructions to enter your Voicemail access code.

You can select the language to be used for your victoria mobile Voicemail and Top up service. To select your preferred language:

•Dial ...... (or ......#)

• Select the ´Settings´ menu.

• Select the ´Change Language´ option.

• Select your preferred language

You can select the language to be used for your victoria mobile Voicemail and Top up service also online through your user admin account

•You can view your victoria mobile number on your mobile screen. To have your victoria mobile number displayed:

Dial *......# or (.....#) .

You can use your victoria mobile to make and receive calls and SMS in a large number of other countries. For information on countries where you can make and receive calls and SMS, and current charges please click here